Services
Case study · 06 AI Workflow Integration

A GPT anyone can open, and a pipeline nobody sees.

Two halves of the same practice. MAYA is a custom GPT shipped publicly on the OpenAI store, which means the work is open for anyone to judge. The other half is generative production plumbing built inside a European fashion label, which nobody will ever see and which saved considerably more time.

Client
OpenAI store (public) · fashion brand (private)
Year
2024 — 2025
Engagement
Assistant design · generative pipeline · team training
Role
Creative direction, AI lead
Live MAYA is public on the OpenAI store Anyone can open it and form their own opinion. That is the whole of the proof.
4 Monetised channels behind its training Built on platform behaviour observed directly, plus a decade of post, rather than on generic advice.
2 Systems: one product, one pipeline A public assistant and an internal production loop. Different problems, same underlying discipline.
01 — MAYA

A media mentor for creators.

MAYA is a custom GPT built as a content-creation co-pilot for YouTube creators: ideation, scripting, thumbnail copy, packaging and channel strategy in one conversation, instead of five browser tabs and a spreadsheet.

What makes it work is not the prompt engineering, which is the part everyone focuses on. It is what went in. MAYA is built on platform behaviour observed across four monetised channels and a decade of post-production, so its advice on packaging and pacing comes from watching real retention curves rather than from summarising the same public advice everybody else has already read.

It is public, which is the important part. Anyone can open it and decide for themselves whether it is any good. That is a materially different claim from a screenshot in a deck.

02 — The fashion pipeline

Plumbing, not magic.

A European label, kept private. The brief was not to make images — it was to shorten the distance between a brief and the first usable asset, so the in-house team could try more directions in the same week.

01 Direction

Season-driven design directions generated with the current image, video and language models, supplied as moodboards and reference cuts the in-house designers built from.

02 Generation

Ad-ready cinematic footage through Runway and ComfyUI, with shot ideation handled up front so the generation stage has something specific to aim at.

03 Finish

Upscaling and colour finishing in the same post stack as everything else, so generated footage cuts against filmed footage without announcing itself.

04 Enablement

The internal team trained on prompt engineering, model selection and the loops that get a clean result on the second pass instead of the tenth.

03 — What I actually build

Workflows, assistants, and the training to keep them.

Audit and roadmap
Half a day on your systems and a written report on what to automate first and what it saves. Credited back against any build booked within thirty days.
A single workflow
One process automated end to end — lead capture to CRM, invoice chase, content publishing — built, tested and documented so somebody else could maintain it.
Content engine
Three to five connected workflows plus a generative asset pipeline wired into the stack you already use.
Assistant on your docs
A chatbot or internal assistant trained on your own content, with explicit handover rules for the questions it should refuse to answer.
Team training
Prompt engineering, model selection and production loops, for up to eight people. Half day or full day.
Care and growth plans
Monitoring, fixes, and model and API updates — because the tools underneath change every few months whether or not you do.
04 — Before we start

Two things I say to everyone.

This field runs on overstatement, so it is worth being blunt about the two things that catch people out. Neither is a reason not to do the work, but both are reasons to go in with your eyes open.

Running costs are real, and they are yours. Expect somewhere between $45 and $165 a month in platform and model usage across two or three automations, billed to you directly by the providers. Anyone quoting a build price without mentioning this is hiding it, and you will find out in month two.

A model will not fix a broken process. If a workflow does not make sense when a human does it slowly on paper, automating it produces the wrong answer faster and with more confidence. That is why the audit exists and why it is the cheapest thing on the list — sometimes the honest outcome is that you need a process change rather than a build, and I would rather charge you for half a day than for something that cannot work.